Ingrid Frakes
a day ago
What an exceptional purchase experience of a brand new Honda Accord SE, all the way from Texas! Eric Tran, General Manager, is a true professional, respectful, patient, transparent, kind, and an exceptional communicator. We purchased a new car on behalf of my 85-year old father in less than 3 hours, the transaction couldn't have gone any smoother and been any simpler. First Honda Simi Valley went above and beyond in every possible way, and to top it off, they even delivered the vehicle to my father. This dealership and its people deserve much more than 5 stars. Thank you for everything, we appreciate y'all!
Richard Mills (millzthatkillz7)
a month ago
I had a great experience working with John at 1st Honda of Simi Valley Service Dept. From start to finish, he was professional, clear in his communication, and genuinely understanding of my situation. He really went above and beyond to make sure my car was taken care of properly, and I truly appreciated the extra effort he put in. If you're heading to 1st Honda of Simi Valley service dept, I highly recommend asking for John — you'll be in good hands!
Valentina Wolfe
a month ago
The customer service was superb. John was very professional, and the car was ready exactly when he said it would. Thank you so much!
Jeri Ekman
a month ago
It was refreshing experience… service adviser Don Carlyle handled our auto glass repair in a straight-forward manner I recall from the good old days. Don is courteous, skilled and knowledgeable. We need more Don Carlyle’s around.
Rachel Byrne
a month ago
I was very happy with the customer service from Manny, purchasing a new vehicle was easy and smooth. No pressure of a must by now and no weird changing of papers, etc. just a straightforward easy purchase. Loved my experience. Have already recommended my neighbors to purchase from First Honda.
Matthew Marquez
6 days ago
Phenomenal Experience at First Honda Simi Valley! I recently purchased a 2026 CR-V Hybrid Sport from First Honda in Simi Valley, and the entire experience was absolutely phenomenal. I negotiated with Melanie and Eric online, and we were able to quickly settle on a fair price before I even set foot in the dealership. When I arrived, everything was ready to go. I was in and out in less than two hours! A huge thank you to Jose, who helped with the test drive and took the time to show me all the great features and amenities of my new CR-V. Everyone I worked with was professional, friendly, and efficient. This was by far the best dealership experience I’ve ever had. I highly recommend First Honda Simi Valley. Especially Melanie, Eric, and Jose for anyone looking for a smooth, no-hassle car buying experience.
Brandon Fox
3 weeks ago
Called yesterday about buying some touch up paint. They charged my card, and I picked it up today as directed. Swickard Honda couldn't even do that for me, so First Honda is going to get my business now.
Mufazzal Raghib
2 months ago
Excellent to the point and timely service...!!
Keith Johnson
2 months ago
Johan was great to deal with. The process was efficient, and I got a good deal on '25 Passport
Sam Shutman
2 months ago
The commercials are true! The team really was helpful. At one point, one of the team members even soothed my crying baby haha Everyone was friendly, efficient, and treated me with respect. I didn’t feel like my salesperson (Jose) was pushing anything on me - he was simply answering my questions and helping me make the best decision on a vehicle for my growing family. Literally the best car buying experience I’ve ever had. :)
J Serr
2 months ago
Johann was very professional, knowledgeable and patient. We appreciated his guidance and help in getting our new car. We will definitely recommend Johann to anyone looking for a Honda.
karine vartanian
2 months ago
We went to First Honda of Simi Valley today and dealt with Nihad. The whole experience was wonderful! He gave us all the details of the car without overtalking. He made the process so easy and actually enjoyable. Thank you so much!
Kip Ch
3 months ago
My experience @First Honda when I brought my Honda in for service was great from beginning until complete! Would recommend!
thanh Nguyen
3 months ago
Bought a CRV Sport at First Honda. Albert Rodriguez was our salesman. No pressure buying. Great knowledge. Very courteous and friendly. Outstanding guy. The whole team was outstanding. Would highly recommend.
Myrna True
4 months ago
Fast, and friendly customer service. Dropped off my Honda during my morning appointment to assess technical issues with my navigator screen. It was ready by early afternoon, and they resolved the issue. After a thorough inspection and performing a reset to the system, it was ready, and free of charge! I was pleasantly surprised, and they even threw in a free car wash, which was the cherry on top! It’s also definitely worth mentioning that the gentleman that received my car to park it appropriately and ensure they had my key, actually provided me with a quick tutorial on how to remove just the fob itself, since he thoughtfully noticed that I was having trouble trying to remove my other keys. Another cherry on top! Thank you First Honda Simi Valley!
Danielle Ann Davis
4 months ago
Friendly, respectful staff. Love the outside car wash down
Baggy D
4 months ago
Ryan and John were great. Always helpful.
Amy Trinh
5 months ago
John was very helpful. He said there are some things I need to look at soon coming on my car and he wrote down the prices without me having to ask, which I loved. And I like the little work stations inside. I was able to cute my hair, eat and watch a show. It was awesome.
Ana Gabriela Leyva
5 months ago
Great costumer service!!! Mr. Ventura is very professional and a great human!
Tony Avarista
Edited 3 months ago
Edit: Recently purchased another Honda. The staff does not rush and took the time to answer questions, allow multiple test drives and just created a very comfortable experience. Thank you First Honda of Simi Valley. We have had Honda vehicles for 4 yrs now. Normal routine maintenance. And minor repair work. The staff in the service department are always kind, helpful and get you the answer in a timely manner. And the vehicle is returned as soon as they can. We love First Honda