Chiamaka Okeke
a month ago
Very friendly staff. Service advisor, Matthew, helped me both times I’ve gone so far and has been helpful and communicative.
Ilene Vanegas
a month ago
Everytime time I walk through those doors. I'm always greeted by Don the manager and Jon in service department. They make me feel so welcomed all the time. Always so attentive and great customer service. I will always recommend simi valley first honda to family and friends.
Maddox
2 weeks ago
amazing service, helped me out in a time of need
Angelique
3 weeks ago
Nahid and Henry made the purchase of my new Honda HRV a seamless transaction. I Could not be more happy or pleased with my purchase from the best Honda Dealership in Ventura County.
Randy W
2 months ago
1. Eric, the general manager, seemed genuinely concerned about customer satisfaction and went out of his way to make sure the dealership was providing just that. 2. Jose, the salesman, went out of his way to show the car’s functionality. Although my wife and I were short on time, Jose made it clear we could come back anytime to continue to go over the car’s features.
Steve Gulden
2 months ago
Good work and prompt friendly service on my Honda. Nice that they washed the car too. John is an excellent service advisor and keeps us all in communication.
Jeff Z
2 months ago
Great service. My car needed oil change i did appointment online , i got reminders for the service. I have to wait as i didn't have ride back, they finish on time . While waiting you can have coffee and free
Juan Cervantes
3 months ago
First time going to First Honda service dept since I work down the street and it was a great experience. Staff was friendly, helpful and polite! Glad I took my 08 Si coupe there. I’ll definitely be going back
Stephen Bardfield
3 months ago
I recently moved into the area and brought my Accord in for its 50k service. I had the oil changed and a transmission service. It was done faster than promised and at a very good price. They didn't try and sell me a bunch of stuff I did not need. I am very pleased! Thank you First Honda!
Irma Jauregui
3 months ago
Lenny at the dealership provided exceptional service, demonstrating utmost efficiency and professionalism, making the entire experience a pleasure. He promptly addressed my needs without any issues, exemplifying outstanding customer service! Would recommend to anyone !
Josh Joshi
3 months ago
No fuss service and car wash included. It's a win win for customers. You've gained a new repeat customer.
mckayla figueroa
5 months ago
HUGE thank you to Lenny, Johann & Aussie for helping me out with leasing a new Honda Prologue Touring!! I went into the appointment not looking for anything, but I ended up test driving and falling in love with the car. These guys really helped me out with all their knowledge and gave me A GREAT price. Couldn’t be more grateful to be with the Honda Simi Valley team. Thanks!
Miz Ribble
6 months ago
Sales staff was knowledgable and made me feel secure in my purchase- can't reccomend enough!
Karthik RT
6 months ago
I recently purchased a new car from First Honda, and I couldn't be happier with my experience! From the moment I walked in, I felt welcomed and valued. The dealership has a genuinely family-friendly atmosphere that made the whole process enjoyable. A big shoutout to Nihad, our salesperson! He was incredibly knowledgeable, patient, and attentive to our needs. Nihad took the time to answer all our questions and guided us through every step of the purchasing process without any pressure. His friendly demeanor made us feel comfortable and confident in our decision. I’m thrilled with my new car and grateful for the excellent service I received at First Honda. If you’re looking for a trustworthy dealership with a fantastic team, I highly recommend visiting Nihad at First Honda. You won't be disappointed! Thank you, First Honda, for making this such a positive experience!
Mehdi Sier
7 months ago
(Matt Sier) I live in Thousand Oaks. If you're looking for a service, Don and John are you guys in "First Honda Simi Valley". They are so many helpful when you are on trouble. Don and John have been helping me and my family for years. The Best service in Ventura County! The Best value in Ventura County! :)
Candy Fung
7 months ago
Appreciate Ryan Davis, the service advisor's helped with my car. He's such a humble soul. Last year I just bought my 2nd Honda. I do see the service not as quite good as 10 years ago. I meant the technicians. I used Honda since 2013. My car came out clean and inside carpet too. But now, it's dirty inside and outside when I got it back. The first time they didn't fix my A/C, and I got my car back exactly like the car I turned it in. I was disappointing and felt wasted of my whole day without a car, but they took care of it at my 2nd appointment. I think they need more technicians to work, and they need keep track with their work, and do car inspection before they take it back and show to the costumer.
Arun Joseph
7 months ago
My recent car lease purchase was a thoughtful experience with First Honda Dealership, thanks to the excellent service provided by the team at First Honda dealership. I appreciate Johann David, Sales Consultant’s patience in answering my questions, assisting with the test drive, and guiding me through the selection process. His expertise and commitment to recommending the ideal car for my needs played a crucial role in the selection of the desired vehicle. I greatly appreciate Bob Faeber, Sales Manager, for his invaluable support, oversight, and willingness to clarify details throughout the transaction. His friendly demeanor and exceptional interpersonal skills stood out. I am thankful for his efforts to ensure everything was handled efficiently, which helped build my trust and confidence in the dealership. Overall, Bob and Johann’s professionalism, attention to detail, and commitment to providing a smooth and hassle-free experience were truly great!
Mary Bowie
7 months ago
Everything. The service advisor Ryan was courteous and warned me that service was busier than normal which allowed me to plan and have a peaceful afternoon. Ryan texted me when my car was ready. The car was clean and the price was great!
Cindy Jimenez
10 months ago
John in service is AMAZING! I appreciate his 5star customer service, and this is why I always take my car here. I trust and appreciate the entire service department!
Tim Hogan
11 months ago
This crew has been helpful ever since I bought my car brand new. However I didn’t buy my car from them. I wish I did and I regret that I did not. They have been very helpful and knowledgeable. I stopped going to the other Honda dealership after the very first visit to their service center. Horrible experience. Honda of simi has won my business! And as a surprise they usually wash my car before giving it back, even for just an oil change…and it’s cheaper than the other place I was taking it to! Amazing!