Myrna True
a month ago
Fast, and friendly customer service. Dropped off my Honda during my morning appointment to assess technical issues with my navigator screen. It was ready by early afternoon, and they resolved the issue. After a thorough inspection and performing a reset to the system, it was ready, and free of charge! I was pleasantly surprised, and they even threw in a free car wash, which was the cherry on top! It’s also definitely worth mentioning that the gentleman that received my car to park it appropriately and ensure they had my key, actually provided me with a quick tutorial on how to remove just the fob itself, since he thoughtfully noticed that I was having trouble trying to remove my other keys. Another cherry on top! Thank you First Honda Simi Valley!
Mufazzal Raghib
6 hours ago
Excellent to the point and timely service...!!
Kip Ch
2 weeks ago
My experience @First Honda when I brought my Honda in for service was great from beginning until complete! Would recommend!
thanh Nguyen
2 weeks ago
Bought a CRV Sport at First Honda. Albert Rodriguez was our salesman. No pressure buying. Great knowledge. Very courteous and friendly. Outstanding guy. The whole team was outstanding. Would highly recommend.
Danielle Ann Davis
2 months ago
Friendly, respectful staff. Love the outside car wash down
Baggy D
2 months ago
Ryan and John were great. Always helpful.
Amy Trinh
2 months ago
John was very helpful. He said there are some things I need to look at soon coming on my car and he wrote down the prices without me having to ask, which I loved. And I like the little work stations inside. I was able to cute my hair, eat and watch a show. It was awesome.
Ana Gabriela Leyva
2 months ago
Great costumer service!!! Mr. Ventura is very professional and a great human!
Chiamaka Okeke
4 months ago
Very friendly staff. Service advisor, Matthew, helped me both times I’ve gone so far and has been helpful and communicative.
Angelique
4 months ago
Nahid and Henry made the purchase of my new Honda HRV a seamless transaction. I Could not be more happy or pleased with my purchase from the best Honda Dealership in Ventura County.
Maddox
4 months ago
amazing service, helped me out in a time of need
Ilene Vanegas
5 months ago
Everytime time I walk through those doors. I'm always greeted by Don the manager and Jon in service department. They make me feel so welcomed all the time. Always so attentive and great customer service. I will always recommend simi valley first honda to family and friends.
Randy W
5 months ago
1. Eric, the general manager, seemed genuinely concerned about customer satisfaction and went out of his way to make sure the dealership was providing just that. 2. Jose, the salesman, went out of his way to show the car’s functionality. Although my wife and I were short on time, Jose made it clear we could come back anytime to continue to go over the car’s features.
Jeff Z
6 months ago
Great service. My car needed oil change i did appointment online , i got reminders for the service. I have to wait as i didn't have ride back, they finish on time . While waiting you can have coffee and free
Josh Joshi
6 months ago
No fuss service and car wash included. It's a win win for customers. You've gained a new repeat customer.
Irma Jauregui
6 months ago
Lenny at the dealership provided exceptional service, demonstrating utmost efficiency and professionalism, making the entire experience a pleasure. He promptly addressed my needs without any issues, exemplifying outstanding customer service! Would recommend to anyone !
Juan Cervantes
6 months ago
First time going to First Honda service dept since I work down the street and it was a great experience. Staff was friendly, helpful and polite! Glad I took my 08 Si coupe there. I’ll definitely be going back
Stephen Bardfield
6 months ago
I recently moved into the area and brought my Accord in for its 50k service. I had the oil changed and a transmission service. It was done faster than promised and at a very good price. They didn't try and sell me a bunch of stuff I did not need. I am very pleased! Thank you First Honda!
Tony Avarista
Edited a month ago
Edit: Recently purchased another Honda. The staff does not rush and took the time to answer questions, allow multiple test drives and just created a very comfortable experience. Thank you First Honda of Simi Valley. We have had Honda vehicles for 4 yrs now. Normal routine maintenance. And minor repair work. The staff in the service department are always kind, helpful and get you the answer in a timely manner. And the vehicle is returned as soon as they can. We love First Honda
Steve Gulden
Edited 6 months ago
Good work and prompt friendly service on my Honda. Nice that they washed the car too. John is an excellent service advisor and keeps us all in communication.