Sandra Gordon
a week ago
Ryan scheduled an appointment for me at my convenience. He explained the procedure and answered my questions. He called with the results after my car was examined and called me when my car was ready for pick up. He answered my questions and told me how to proceed so I would pass smog. He was always polite and helpful.
Donovan Ayers
a week ago
Had my first service for my Accord Hybrid and great experience with the service team and even had my car washed for me when I picked it up.
Melanie Taylor
a week ago
They’re nice and do a good job 👍🏻
Renee Hagen
a day ago
Sales + F&I worked to put me in my new car, and today I'm in an even better position than I was when I came in. Thank you to Nihad and Henry!
Anthony Habash
7 hours ago
Great team. Nihad is amazing. The whole team got me in and out in an hour. Appreciate you guys.
Scott Taylor
4 days ago
Great service department- fast and affordable- they don’t try to upsell you on stuff you dont need until you actually need it - we bring our 2011 Element here and our 2018 CRV - great team
Chelsea Kenna Baxter
6 days ago
We have taken our Honda Odysseys, Pilot, and Accord here for servicing over the past two decades. Although dropping your car off for services is a pain, the customer service at First Honda's Service Department eases that discomfort. The staff is very responsive (communicating via text and phone calls), considerate of your time and wallet, and honest. It's that last point that's probably the most important, right? We've had plenty of times when we needed honesty about what actually needs to be done today and what we can wait on due to finances. And the staff at First Honda is very understanding of that. Their service is what keeps us coming back and choosing Honda vehicles.
Norma Cretal
2 weeks ago
Service was outstanding like always!! John is also outstanding!!
L White
2 weeks ago
Great customer service. Called for appointment, Jenni was professional and nice. Came and the person that helped was also super kind. Yes, I walked out of there a Happy camper and would highly recommend.
Richard Teasdale
2 weeks ago
Honest and helpful.
Sheldon Ross
2 weeks ago
John was very helpful and courteous and great person to work with.
Vivek Ullal
2 weeks ago
The check engine light diagnosis was quick and we got the vehicle back early next day after overnight wait. The cost of $615 gor replacement if engine oil valve was relatively inexpensive. Oil change service was done free of charge.
Adela Mendez
2 weeks ago
Great service
Ed Martel
2 weeks ago
Dean and Jose made the entire process easy and pleasant. Will be back for my next vehicle. Thank you.
cindy oswill
2 weeks ago
Mr. Flanagan and his staff gave us GREAT service. Highly recommend……
keith chg
3 weeks ago
Both Ryans were helpful and professional the moment I brought my car in for service. They explained in details what services my car needed and the estimated cost associated with it. Provided an estimated time to complete and came very close to it. Great experience from start to finish. Would definitely recommend First Honda Simi Valley for Honda car service! And always appreciate the complimentary car wash at the end, too! Thanks to everyone at 1st Honda!
Tracy Carbone
Edited 2 weeks ago
Great service, selection, prices, and staff. Love my new pre-owned Honda HRV
Kris Wells
Edited a week ago
I have always been pleased with 1st Honda service. We've been having them perform our service since we bought our CRV. They do the job right the first time. There's a few little WOWs. They warn of up-coming needs but don't push to up-sell. They complete the work within the time frame promised.
David Sear
Edited 2 weeks ago
We have always had a most positive experience at this dealership when bringing our 2006 CRV in for regular servicing. The facility itself is first class and provides every amenity for its customers. The staff are polite, efficient and very helpful and I would definitely recommend this dealership for Honda owners. We purchased the car here 11 years ago and they have been servicing it ever since, even though it necessitates us driving to a neighboring county.
Deb Kirby
Edited a week ago
I recently took my Honda to First Honda of Simi Valley for service. The team made everything easy and stress free. Ryan Davis was especially helpful. The waiting area was comfortable and they finished the job on time. I felt respected as a customer throughout the visit. I would definitely recommend First Honda of Simi Valley to others.