Excellent service & staff.

Overall, a very positive experience. The appointment process was very easy with flexible scheduling. When I arrived at the dealership, check-in was very fast and easy. I arrived early for my appointment and my service adviser, John, was already helping another customer. Ryan was available and took care of us right away. The work was completed efficiently and my vehicle was available when promised. Every step of the process was explained along the way. The staff kept in touch with me and provided updates throughout the day. So far, no issues with the work done. I'm impressed with the helpfulness, attentiveness, and professionalism of the staff. This was my first time visiting this location but definitely won't be my last! Thank you!!

Prompt service, friendly and professional. This is where I always take my car for maintenance. Service personnel are great.

John, the Service Advisor, is who I prefer to go to at First Honda of Simi Valley. He is always very thorough and makes things very easy for me to understand! He is definitely a big asset for Honda and I truly appreciate him!!!

Pretty happy with this dealership. I actually live closer to the Thousand Oaks location but after a bad experience, switched my business to this one and I’m never looking back. They are great communicators, I’ve never had issues getting an appointment where I’ve had to wait too far out in advance, and the service is handled fairly quickly where I don’t feel like I’m wasting a whole day at the dealership. Highly recommend!

Great dealership!

"I recently visited Simi Valley Honda for a vehicle service, and I had a wonderful experience. John in the service department was incredibly polite and welcoming from the moment I arrived. He introduced himself with a friendly greeting and assured me that he would take care of my vehicle’s needs. He also checked the warranty and handled everything on the spot. I was very impressed with how well he treated me, and I’ll definitely recommend this dealership to my family and friends. I’ll be returning for future services, and I highly recommend John for his excellent customer care. Five-star review!" Thank you John....

Great Folks in the service department. Friendly, Polite, Efficient and highly Competent.

Excellent costumers service!

Always a top shelf, great experience with First. Complete confidence in their skill and service.

I recommend this dealership.

Great dealership. Being able to walk around without an aggressive salesmen is so hard to find but this Honda dealer made me feel comfortable throughout the whole process. Our salesman, Nilhad, was fantastic. Very nice, understanding and willing to work on figuring out which model HR-V was the right one for me. I absolutely will be going back for my wife's new lease in a year.

What an exceptional purchase experience of a brand new Honda Accord SE, all the way from Texas! Eric Tran, General Manager, is a true professional, respectful, patient, transparent, kind, and an exceptional communicator. We purchased a new car on behalf of my 85-year old father in less than 3 hours, the transaction couldn't have gone any smoother and been any simpler. First Honda Simi Valley went above and beyond in every possible way, and to top it off, they even delivered the vehicle to my father. This dealership and its people deserve much more than 5 stars. Thank you for everything, we appreciate y'all!

Phenomenal Experience at First Honda Simi Valley! I recently purchased a 2026 CR-V Hybrid Sport from First Honda in Simi Valley, and the entire experience was absolutely phenomenal. I negotiated with Melanie and Eric online, and we were able to quickly settle on a fair price before I even set foot in the dealership. When I arrived, everything was ready to go. I was in and out in less than two hours! A huge thank you to Jose, who helped with the test drive and took the time to show me all the great features and amenities of my new CR-V. Everyone I worked with was professional, friendly, and efficient. This was by far the best dealership experience I’ve ever had. I highly recommend First Honda Simi Valley. Especially Melanie, Eric, and Jose for anyone looking for a smooth, no-hassle car buying experience.

Called yesterday about buying some touch up paint. They charged my card, and I picked it up today as directed. Swickard Honda couldn't even do that for me, so First Honda is going to get my business now.

I had a great experience working with John at 1st Honda of Simi Valley Service Dept. From start to finish, he was professional, clear in his communication, and genuinely understanding of my situation. He really went above and beyond to make sure my car was taken care of properly, and I truly appreciated the extra effort he put in. If you're heading to 1st Honda of Simi Valley service dept, I highly recommend asking for John — you'll be in good hands!

The customer service was superb. John was very professional, and the car was ready exactly when he said it would. Thank you so much!

The service team at First Honda consistently exceed expectations. Don, John, Ryan, Matt, and the entire team always provide excellent care. Their professionalism, warm smiles, and dedicated efforts to cater to your needs, offer competitive prices, and expedite your vehicle service make the experience truly remarkable. The service technicians showcase exceptional expertise, and I entrust them with the maintenance of my car, ensuring it performs optimally during my daily work commutes. Additionally, they understand and anticipate future needs, ensuring the longevity of my car. These technicians perform a thorough diagnostic with each visit. Despite my car not being brand new, they treat it with the utmost care. I wholeheartedly recommend First Honda's Service Department to any Honda owner in need of maintenance or service. The team's honesty and trustworthiness in handling your vehicle and services are paramount. Their integrity is evident, and I intend to continue relying on them for many more years. A heartfelt thank you to Team Honda for consistently taking care of me and my Dad's car too! - Brittany K.

I’m the proud owner of a 2026 Honda CRV Hybrid Sport Touring and I couldn’t have done it without the patient and knowledgeable team at 1st Honda. Shoutout to Dean and Jose who made the deal happen and Rika who responded to my request for information.

Everytime time I walk through those doors. I'm always greeted by Don the manager and Jon in service department. They make me feel so welcomed all the time. Always so attentive and great customer service. I will always recommend simi valley first honda to family and friends.