our experience with the dealership, and specifically with Don the manager and Eric the GM, were simply outstanding. they went above and beyond our expectations when we experienced multiple catastrophic mechanical failures. Additionally, when the Honda Manufacturer failed to address our concerns this Honda dealership stepped up and resolved our issues to our complete satisfaction. We highly recommend this dealership and wish to thank Don and Eric for their outstanding service.

Great experience purchasing a 2026 Honda CRV. John was friendly and pressure free which was important to me during the car shopping process. I’d highly recommend First Honda!

Ryan was wonderful! He was courteous & helpful.

Very helpful, knowledgeable crew and they tell you what needs to be done before it happens so you won’t be surprised with charges.

Took my car in for service. The wait wasn't too long. Ryan, service advisor was professional, nice, attentive and very helpful. Overall service was great! :))

The Service reps are amazing Examples of good customer service. Don was especially helpful and took care of my first service and was able to fix a recall issue at the same time. The only reason I gave you four stars is that you don’t have a courtesy driver. Each time I go back-and-forth to the dealership, even though it’s only about 3 miles, it costs me $30-$35 for an Uber. Perhaps the dealership could negotiate with Uber or Lyft to give a discount or The dealership could give some kind of a coupon for a discounted ride for Honda customers., particularly for those of us who have handicaps. Many of your customers do not have someone to drive them back-and-forth. So, this might be something for you guys to think about Since you are saving money on gas and paying a driver.!

I brought my Honda Odyssey in for service at 1st Honda of Simi Valley, primarily because of the superior service I always received from Don Carlise, the service manager. This time Ryan Davis helped me out and I was very impressed. He made everything clear and easy to follow. I had to go out of town fir a few days, but I left knowing my vehicle was in good hands. Ryan kept me informed of the progress while I was gone. If you like friendly, practical support, this is a dealership worth checking out. Don, John and Ryan are all outstanding and caring.

We had an excellent experience working with Jaylen Carillo. From the very beginning, he was proactive, responsive, and worked hard to earn our business. He was aggressive in finding us the best deal possible without ever making us feel pressured. He kept us informed throughout the process, answered all of our questions quickly, and was always easy to reach. What stood out most was his dedication and follow-through. He did everything he said he would do and made the entire leasing process smooth and stress-free. We truly appreciated his professionalism, honesty, and commitment to customer service. If you’re looking for someone who will work hard on your behalf and make the car-buying or leasing experience a positive one, I highly recommend asking for Jaylen Carillo. Thank you for making this such a great experience!

Always good customer service. Very friendly staff

Anthony, Melanie and Ozzy made our car purchase seamless. No pressure, answered my questions. Very professional from beginning to me driving off the sales lot. First Honda was fantastic!!!

First Honda staff provide great service that is fast and reliable. They communicate clearly and use text messaging to provide updates. I recommend this branch.

Have been going to First Honda for service for years. Everyone I talk to is friendly, very helpful and thorough. All test results are clearly explained and service is completed in a timely manner. I always feel confident and reassured that my car is well cared for.

Wonderful service. Ryan was courteous and helpful. Customer service was excellent. Car was delivered on time.

Excellent service with quick turnaround! Ryan, the service advisor was very attentive in making sure all my concerns and needs were properly addressed. Very pleasant experience!

My back passenger door wasn't locking when all the other doors locked, but it may have been that way for years. A friend approached my car before I got there and opened the back passenger door and the alarm went off. This would have never happened to me because I have the key fob with me. The staff figured out the problem and solved it. Ryan was friendly and easy to work with.

I always take my Honda to First Honda for service. It is the primary reason why this car - at more than 16 years old - is still going strong with 300,000 miles on it! Additionally, The service advisors at First Honda are very aware of any warranty service that should be done. They always get you the best value for your hard earned money!

We always take our Honda vehicles here for service! Simply the Best! Don and his team have always been awesome!

Friendly Service and made me feel confident that I was taken care of.

John, the Service Advisor, is who I prefer to go to at First Honda of Simi Valley. He is always very thorough and makes things very easy for me to understand! He is definitely a big asset for Honda and I truly appreciate him!!!

Honest and helpful.